Thanks to the Internet, we find ourselves in an increasingly visual age in which design competes with content for the learner’s attention. Design is inextricably connected to how information is organized, because design includes information architecture—design is measurable.
I’m often called upon as the go-to person for planning and designing documentation standards, because of my ability to plan and build style guides, templates, branding guides, lesson plans, learning objectives and more.
Jason introduced a new way of doing our installation guides, many examples of which I continue to use in the way we do things today.
—Thu Huynh, Training Manager