Tag Archive for Hawaii

Quadrant proves powerful tool during tsunami warnings

HELCO truck

HELCO truck

In addition to the Hawaii Electric Light Company’s (HELCO) success with reducing fuel consumption, using Webtech Wireless’ Quadrant location-based services (LBS) and telematics solutions (see previous Blog post), HELCO has also found Quadrant to be a necessary tool in times of crisis.

With its own home-grown volcanoes, the Hawaiian Islands are no strangers to nature’s fury. At the center of the Pacific Ocean, Hawaii must also be prepared for dangers from its far-flung Ring of Fire neighbors—in the form of tsunamis.

Tsunami from Chile

The effectiveness of the Quadrant system in emergency situations was tested in February 2010 after the devastating 8.8 Mw earthquake in Chile, which put all of the Hawaiian Islands on tsunami alert. HELCO’s emergency plan was kicked into high gear, which meant immediately locating all of the company’s mobile resources and redistributing them to key points on the Island and HELCO installations, away from areas that could be vulnerable in a tsunami event. “It made such a difference to have that information available in real-time and on my computer so that I could easily direct our staff, and if needed, share that information with other emergency organizations,” said Kelvin Kohatsu, HELCO’s Fleet Administrator.

Fortunately, Hawaii was unaffected by the quake, but it was a good test of HELCO’s preparedness and the Quadrant system.

Quadrant GPS map showing HELCO truck locations on the Big Island of Hawaii

Quadrant GPS satellite image showing HELCO truck locations on the Big Island of Hawaii

Tsunami from Japan

On March 11, 2011, the tragic 9.1 Mw Sendai earthquake and resulting tsunami in Japan, again demonstrated Quadrant’s usefulness in times of crises. As Pacific Rim nations raced to secure their coastlines before the tsunami hit, Kelvin was able to use Quadrant GPS to allocate trucks and drivers, and to prepare to assist with evacuations and clean up on the Big Island.

With a tsunami bearing down on the Hawaiian Islands, Kelvin rushed to HELCO’s headquarters to check that fuel acquisition, standby contractors, dispatch, and equipment were available and ready. In addition, he hurried to ensure HELCO trucks located in the tsunami inundation zone were relocated to higher ground.

As Transportation & Maintenance Unit Leader for the Logistics Team at HELCO, he credited Webtech Wireless’ Quadrant solution (particularly Dispatch Management) as crucial in supplying needed vehicles to support Operations. “GPS remote vehicle management technology is invaluable in these situations,” he claimed, adding that “having a comprehensive GSP system allows us to instantly locate units and plan for dispatch of those resources. Other organizations would use two-way communications, if they’re operational.”

During tsunami alerts, the main evacuation route requisitions the Hilo International Airport runway

During tsunami alerts, the Hilo International Airport runway becomes a main evacuation route

This first operational period lasted until the tsunami warning was lifted, which came the following day. After the emergency period passed, HELCO transitioned to the recovery period, where it supported Operations in clearing and cleaning up debris and damage from the tsunami, which fortunately was minimal.

Quadrant has also been of use in more minor situations such as when a localized oil spill affected Hilo Harbor and HELCO vehicles and personnel were involved in containment and cleanup efforts.

Hawaii Electric Light Company (HELCO) renews its service contract

Citing safety and savings as its primary reasons, Hawaii Electric Light Company (HELCO) has decided to renew its Quadrant Enterprise service contact for an additional two years.

HELCO-SavingsWithin the first two years of deploying the Quadrant solution (2008-2009), HELCO realized a fuel savings of over 22,000 gallons (US). In 2010, HELCO saved an additional 18,000 gallons. Kelvin Kohatsu, HELCO Fleet Administrator, credits the impressive reduction and subsequent cost savings for their decision to renew the contract and attributes lower fuel costs to a combination of “GPS technology, driver training (operator knowledge), more fuel efficient vehicles, and improved dispatch management.”

HELCO, a subsidiary of HECO currently has Quadrant Locators in approximately 220 of its 240 vehicles and as part of the renewed service contract, will implement Job Management, using Garmin® in-vehicle navigation devices, which integrate fully with the Quadrant system. With the ability to enhance communication with drivers even more, it is expected that HELCO can expect even more dramatic savings over the next two years.