Sad news last week with the passing of author Stephen Covey. Around the world, people in decision-making positions have taken cues from his writings and seminars to increase their productivity, happiness, and of course, success of their companies. To honor Mr. Covey, and be true to the intent of this blog (keep our finger on the pulse of AVL/GPS technologies for fleet management), we’d like to revisit his The Seven Habits of Highly Effective People through the eyes of well-deployed fleet management solutions.
1. Be Proactive—Take risks and accept new challenges to achieve goals.
Steve Troyer of Troyer Ventures, an oil and gas service provider, recognized early on the need for a comprehensive solution to solve the paper jam—from dispatch to journey management. Even while many companies remained reluctant to adapt and change, Steve had a vision to lead in technology integration and set a standard for the industry.
“Our ability to provide efficient services allows us to continue to grow the industry in our community, and that means more jobs. When the company is strong we can grow. That just makes sense” —Steve Troyer, Owner, Troyer Ventures
2. Begin with the End in Mind—Bring projects to completion and unite teams and organizations under a shared vision, mission, and purpose.
Thousands of customers benefit from our solutions. In each case, a customer starts with a specific goal in mind—reducing fuel economy, improving vehicles and driver performance, or mitigating risks—each implementation has specific organizational or business goals that our customers want to achieve.
“By installing these systems, we will both prolong the life of City infrastructure and keep more money in the pockets of Ottawa taxpayers.”
—Mayor Larry O’Brien, City of Ottawa
3. Put First Things First—Getting the most important things done first encourages direct effectiveness
Each telematics deployment comes with unique challenges. Our proven pilot process has demonstrated time and again that getting all the pieces of the puzzle in place before a major roll out is the first step in getting to the end goal of solving your challenges with an automated GPS/AVL solution.
“The training was very comprehensive and the Webtech team has really put together a program for all levels of a corporate structure. I definitely would recommend the Webtech training program.”
—Tim Margetts (M. Ed), Director of Safety Canadian Freightways
4. Think Win/Win—Seeking mutual benefit increases group momentum
Reducing salt usage is good for the environment and fits well with municipal, provincial, and state cost saving efforts. The City of Ottawa implemented the Webtech Wireless winter operations solution for government fleets. By gaining the ability to identify excess salt usage by its contractors, the City reduced its salt costs by 20%.
“We cannot keep trading short-term cost for long-term cost.”
—City of Ottawa
5. Seek First to Understand, Then to Be Understood—Listening first helps you understand problems, resulting in targeted solutions.
In order to be fair to all drivers, management at Tennessee-based Dement Construction mounted a large TV screen in the office. Running our Quadrant Manager and refreshed once a minute, vehicles show up in real-time on the monitor in a highly public space.
“Trucks get there and back a lot faster. Everyone knows that they are visible on the map and every person is equally accountable for where they are.”
—Drew Newmon, Office Manager, Dement Construction
6. Synergize—Leverage the diversity of individuals to increase levels of success.
Webtech Wireless has the most experienced people in the telematics business. We started in 1999 and are pioneers in developing, deploying, and supporting telematics technology. Every time we work with an existing or new customer, we seek ways to collaborate with your teams to create a solution that will work for you in your environment with your vehicles and drivers.
“Webtech Wireless brings a sense of partnership and flexibility to handling multiple challenges.”
—Steve Gaston, Information Services Manager, Sierra Pacific Industries
7. Sharpen the Saw—Implement continuous improvements and safeguards against “burnout” and subsequent non-productivity.
For Sierra Pacific Industries, information services manager, Steve Gaston estimates that their drivers were wasting twenty minutes of overtime a day filling out paperwork. With a Webtech Wireless solution, they saved $300,000 per year (based on 225 drivers working 200 days per year) in overtime. Individually for the drivers, there was an unseen benefit to the changes too:
“Our drivers get to go home [earlier] and see their spouses and kids.” –Steve Gaston
Mr. Covey was injured in a bicycle accident in April of this year, and last week succumbed to his injuries. He will be missed, yet his legacy lives on.
In memoriam, Stephen Covey, 1932 – 2012