Tag Archive for TMW

TMW Transforum – Five Strategies for Success

TMW-Transforum_13

This year’s TMW Transforum was held at the Anaheim Convention Center in southern California and, as an opportunity to showcase TMW’s suites of fleet management software, it brought together TMW experts, partners, vendors, and prospects. Having helped several of our clients integrate their TMW products with our award-winning Quadrant fleet management solution means that we’ve always have an invested interest in exhibiting at the TMW Transforum over the years.

This year, TMW took the unusual decision to invite one of the great American screen actors of all time, Robert Duvall, to the TransForum stage for lunchtime chat entitled, “A Conversation with Robert Duvall”. For anyone who thinks trade shows are same old, same old, Robert Duvall, veteran actor brought an air of greatness to the event.

Robert Duvall, Award-Winning Actor, Director and Producer, is known for a string of legendary roles including Major Frank Burns, MASH; Tom Hagen, The Godfather; Boo Radley, One Flew over the Cuckoo’s Nest; Lt. Col. Kilgore, Apocalypse Now; and revered by Texans for his role as Ranger Gus McCrae in The Lonesome Dove.

Duvall was interviewed by David Wangler, TMW Systems President. While Wrangler read from a prepared script, Duvall, like any good actor, answered spontaneously and extemporaneously. When Wangler asked Duvall about his early days driving trucks to support his early acting career in New York, Duvall quipped, “I did? Who does your research?” Despite Duvall’s casual style and dubious credentials as a trucker, what transpired over the hour-long chat was his winning attitude that can be applied to any field of endeavor.

Out of his talk, I pulled together Robert Duvall’s five strategies for Success:

  1. Do your research. From roles as diverse as Joseph Stalin to a US Marine, Duvall meticulous researched the characters, their times, and their environments to ensure he brought the characters to life in three dimensions.
  2. “Hobbies, hobbies, hobbies” – Throughout Duvall’s life he has always cultivated hobbies, most notably his passion for tango dancing. Hobbies point to his inner curiosity about life—at 82, Duvall is still willing to learn new things.
  3. Acknowledge everyone you work with. Time and time again, Duvall acknowledged the people he’d worked with from famous directors and lowly grips.
  4. Laugh – atmosphere is worth a lot. Duvall described the pranks and general hilarity on the set of MASH and how much it helped them work as a team—especially when there was stress.
  5. Trust the process. Although he starred in many, many films, there are many others he turned down. In his chat, he made a point of describing how he’d turn down a role that wasn’t right for him (or not right at the time), while trusting that the right role would fill the vacancy. His accomplishments now speak for themselves and  to acknowledge his inspiring message.

In the end, what made the delighted crowd of sponsors, exhibitors, and fleet managers jump to their feet, was to be in the presence of Robert Duvall is to witness how infectious optimism can be. In his own words, “If you make plans, something will come from around the corner and surprise you”.

 

Drawing Intelligence from Data

Huckabee addresses the TMW Transforum 2012

For anyone who saw the irreverent film, Freakonomics (“the hidden side of everything”), knows that we’re now collecting data on a vast scale. The stories that are emerging from all this data are remarkable. Who knew that, with this accumulation of data, we could prove Sumo wrestlers were cheating or that the reasons politicians cited for falling crime rates were wrong?

At the TMW 2012 Transforum this week in Orlando (attended by 1,700 vendors and customers), a key theme was, “how do we draw intelligence from data?” According to TMW Senior Project Manager, Michael Malecha in his session on business improvement, “We have 86% more data than even just two years ago, but how do we draw meaning from it?” He also stated that 93% of CEOs believe they are losing opportunities from a lack of tools to handle this data.

Since all data sets contain noise, the secret is in discerning the noise from the signal. The signal, of course, refers to meaningful trends.

His cautionary message is simple:

  • If we treat noise as a signal, we spin our wheels;
  • If we treat signal as noise, we miss opportunities.

Arkansas Governor Mike Huckabee (speaking neither as politician nor as pastor and pictured above) decried the state of personal accountability when he said, “We’ve created a monster”. Sometimes, the gathering of data can be seen as a monster—Big Brother tracking our every move. But business intelligence (knowing how to draw meaningful conclusions from information), serves the needs of small to medium companies just as it does large—if they know what to do with it.

In order to optimize fleet operations and enhance financial performance, fleet managers often turn to automation. Initially, the desire is for dot-on-a-map visibility of their vehicles. Using GPS/AVL technology, they collect location and sometimes diagnostic data in real-time. As the data accumulates, managers may want to report on it, such as exception reporting to filter out only data that doesn’t conform to expected norms. Data then starts to fulfill a more complex need: analyzing trends to facilitate better cost projections (such as optimizing fuel usage), and route planning. Finally, with data streaming in from multiple third-party sources, they can integrate information to discover complex relationships between external events and internal actions.  This is the essence of business intelligence.

TMW CEO, David Wangler, in the general session keynote speech emphasized this point when he said, “It’s no longer the big who eat the small, but the fast who eat the slow”. In other words, becoming leaner and more efficient enables us to outmanoeuver the competition. Your GPS/AVL fleet tracking solution is sending you real-time data that not only provides you with visibility here and now, but down the road, will enable you to see trends and anticipate opportunities.

Perhaps as a fitting representation of the need to draw intelligence from data, the TMW awards gala was warmed up by Jean Francois, the Quebec-based visual artists who drew fantastical pictures for everyone while dinner was served. Accompanied by pulsing rock music, the images appeared abstract and confusing at first until he ceremoniously turned them over (new right-side up) and delighted everyone with images of the Statue of Liberty and a long-haul truck.

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Award Winning Solutions Win the Day…and the Night!

And the award goes to…

2012TIAs-WebtechWireless

Scott Edmonds (centre) shares the stage with Steve Troyer (podium) and Chris Maddocks (right)

On June 14, 2012, Webtech Wireless celebrated its win of the Adoption of Technology award at the 2012 Technology Impact Awards (TIAs). The British Columbia Technology Industry Association (BCTIA) hosted the awards night held at the Vancouver Trade and Convention Centre. BCTIA President and CEO, Bill Tam said, “The Adoption of Technology award recognizes a company whose technology has proven to make a positive difference for customers”.

By definition, this award is collaborative and we were thrilled to share the stage with our client, Troyer Ventures, and technology partner, TMW Systems. Webtech Wireless President and CEO, Scott Edmonds, Troyer Ventures’ owner, Steve Troyer, and TMW Director of Development, Chris Maddocks jointly accepted the award. We were chosen over many applicants by a panel of eight judges representing technology, innovation, and business for our Quadrant implementation to Troyer Ventures, a service provider based in northeastern British Columbia, and in partnership with TMW Systems.

Other 2012 Technology Impact Award Winners

Company of the Year Avigilon
Person of the Year Ryan Holmes, HootSuite
Community Engagement ParetoLogic
Emerging Company of the Year Tasktop Technologies
Excellence in Product Innovation Recon Instruments
Most Promising Pre-Commercial Technology Lungpacer Medical Inc.
Most Promising Start-up Kashoo
Team of the Year CounterPath

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Joined by hundreds of British Columbia’s technology glitterati, this was a gala night to recognize and celebrate outstanding British Columbia companies in our sector.

Read more about our Troyer implementation…

Integrating Fleet Technology Boosts Revenue

Recently, we talked with CEO, Steve Troyer, and found out how Troyer Ventures is generating revenue to stay way ahead of its competition.

Challenge

As a leading fluid transportation company in the oil and gas sector in north-eastern British Columbia, Troyer Ventures found that it couldn’t grow with the old system. And to realize their growth potential without replacing the old system, Troyer was facing adding an additional dispatch office or even splitting the fleet, which in itself presented another host of operations challenges.

To realize its revenue generating potential, Troyer made the strategic decision to embrace an integrated technology solution.

Solution

Troyer took the unprecedented initiative to adopt a challenging integration combining the best of three different software providers: TMW, Great Plains, and Webtech Wireless’ Quadrant solution.

“It allows us to re-allocate staff to more strategic activities than merely pushing paper and most importantly, it has allowed us to grow and handle more revenue with the same staff.”
—Steve Troyer, Troyer Ventures

Better ROI

So far, the implementation is showing many encouraging trends and Steve concludes that what’s emerging shows what a great fleet management tool Quadrant is, because it has allowed Troyer to “realize better returns on our assets and people”.

“With the level of minute-by-minute information we’re getting, Quadrant is the best thing going.”
—Steve Troyer, Troyer Ventures

How Much Better?

Steve expects benefits to increase over next 12 months with trends pointing toward a complete return on investment in the not-too-distant future. In addition, the new growth strategy leverages on improved staff efficiencies, particularly as staff re-allocations mean increased revenues for the company without increasing staff.

“In the end, it all pays off—we doubled our revenue.”
—Steve Troyer, Troyer Ventures