Health care documentation and training plan

Type: Planning documents
Objective: Show how training materials could be improved
Purpose: Convey need for a single-source solution
Audience: Health care decision-makers

CKD Patient Registration

With CKD Patient Registration (designed for clinical staff to enter important kidney care information into the clinical software system), the first challenge with training was economising the efforts taken to create and maintain the documentation. I advocate for a single-source solution that organises information into chunks for re-use. While the ultimate solution is to use a topic-based authoring tool such as Madcap Flare, something similar can be obtained using less feature-rich software.

With the samples below, I started with that big picture of single-sourcing and drilled down to a lesson organised into different clinical scenarios for transferring patients. Although the Adobe Captivate elearning isn’t available to share here, I’ve included similar material (KCC Patient Transfers) that, for the first time, links the software features to real-world clinical procedures.

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